One Stop
IT Solution
India’s fastest growing system integrator IT Company
having PAN India more than 300 highly skilled and motivated workforce.
India’s fastest growing system integrator IT Company
having PAN India more than 300 highly skilled and motivated workforce.
IT System Integration
IT Infrastructure Creation
Server Management
Database Administration
Software Development
CAD/GIS-Based Service
IT Solution is India’s fastest growing system integrator, ISO 9001:2015 & ISO 27001:2013 & CMMi Level 3 Certified IT Company having PAN India service provider. This was initiated in 2005 by a professional woman entrepreneur, Mrs. Sushmita Saha.
We are committed to providing high-quality services and maintaining information security standards. We have a pool of 300 technically competent computer professionals who are capable of providing a wide range of IT services, including IT infrastructure creation, server and database administration, software development, large-volume document management, and IT manpower supply.
We are experts in various domains, including computerized land registration, land record capture, digitization for CCTNS, data capture for E-court, bank computerization, and computerized utility billing. Our specialized skills in e-governance, especially in the field of quasi-judicial document management, till date processed around 800 lakhs of pages, and demonstrate our understanding of government processes and the need for data integrity and security.
Our experience in working on state-wide multi-location projects is impressive, and it's great to know that we are operating 42 offices in Jharkhand and presently 106 offices in Chhattisgarh under the BOO model for computerized registration. This indicates that we have a well-established infrastructure and can manage large-scale projects effectively. Our experience in the IT-enabled service industry makes us a valuable partner for organizations that require IT services and solutions.
Presently we have bases in 5 states (Jharkhand, Chhattisgarh, West Bengal, Bihar, and Rajasthan) and have had past exposure to working in Madhya Pradesh, Bihar, Assam, and Meghalaya as well. This shows that we have a broad geographical reach and are capable of undertaking IT/ITES projects in any of the north Indian states. Our team of 300 employees is also a significant asset.
Our extensive experience in the IT-enabled service industry and our specialized expertise in computerized land registration make us an ideal partner for organizations that require IT services and solutions in the PAN-India region. The company follows a highly motivational HR policy, complies with all staff benevolence schemes, and has a zealous policy towards employment generation.
It has generated around 40,000 man-months of employment in various states. On the CSR front also, the company is doing its best and funded medical equipment in various charitable hospitals of West Bengal, Jharkhand, and Assam, and during the COVID crisis contributed Chhattisgarh and Jharkhand Govt. On the financial front, since its inception, the company is always profit making and in recent years achieved a YoY growth in turnover even during the crisis period of the worldwide pandemic of COVID 19.
The range of services we offer in Jharkhand and Chhattisgarh. Our services in Jharkhand, starting from the interior refurbishment of registration offices to the deployment of computer logistics manpower and backup facilities, showcase our comprehensive approach to providing IT-enabled services. Our commitment to maintaining office upkeep and updating application master data further demonstrates our focus on delivering high-quality services to our clients. The fact that we also facilitate computerized service delivery to the public in time bond manner through our trained and deployed manpower shows our commitment to providing end-to-end solutions.
Similarly, our end-to-end solution in Chhattisgarh, encompassing server and storage supply and installations, providing dedicated VPN connectivity over 100 locations, development deployment, and maintenance of web-based 3-tier application software, and supplying computer logistics and revenue items in sub-registrar offices, showcases our expertise in IT infrastructure creation and management. Our ability to provide citizen-centric services through our deployed trained manpower further showcases our commitment to providing high-quality and comprehensive services.
It also has exposure to working in West Bengal for Utility Billing of around 4 Lakh consumers of WBSEDCL as a business partner of M/s CMC. On the collaboration front, we are a strategic alliance partner of M/s Webel Technology Limited through a Memorandum of Understanding and joint participation in various bids to secure jobs between us. To support the back-end supply chain, we have a T3 partnership with HP and a standing partnership with Redington, a national distributor of various electronic items.
Overall, our range of services and end-to-end solutions demonstrates our expertise in the IT-enabled service industry, and our commitment to quality, information security, and client satisfaction is highly commendable.
We, IT Solution is committed to delivering products and services of the highest quality that meet or exceed customer expectations. We strive to achieve excellence in all aspects of our operations by fostering a culture of continuous improvement, innovation, and customer satisfaction. Our quality policy is based on the following principles:
Conduct thorough market research and analysis to gain insights into the preferences, requirements, and expectations of our target customers. This may involve surveys, interviews, focus groups, and data analysis to understand their needs, pain points, and desired outcomes.
Establish clear and open lines of communication with clients to ensure a thorough understanding of their needs and expectations. Actively listen to their feedback, concerns, and suggestions, and respond promptly to address any issues or queries they may have. Maintain regular and proactive communication channels to inform clients about our products, services, and any updates or improvements.
Based on the client's requirements, list specific risk factors that could negatively impact our organization, including internal and external factors. This approach is commonly employed in various fields, such as workplace safety, project management, and healthcare.
Recognize that each client may have unique needs and preferences. Whenever possible, offer personalized solutions and tailor our products or services to meet individual client requirements. This can involve customization, flexible options, or personalized support to ensure a better fit for their specific needs.
Establish and adhere to quality standards, industry best practices, and regulatory requirements to ensure the reliability, functionality, and performance of our offerings. plays a vital role in enhancing customer satisfaction, reducing defects and errors, improving efficiency, and maintaining the reputation and competitiveness of organizations in various industries.
This is a systematic approach to constantly enhancing processes, products, or services within an organization. It involves identifying areas for improvement, making changes, and monitoring the results to drive ongoing progress and efficiency. Set specific, measurable, achievable, relevant, and time-bound (SMART) goals that align with the organization's overall objectives.
Encourage active listening, empathy & problem-solving skills to effectively address customer concerns. By demonstrating genuine care, understanding and resolving issues promptly, organizations can create positive experiences for our clients and differentiate themselves in the competitive marketplace.
This refers to providing products, assistance, or solutions to customers in a timely manner while maximizing productivity and minimizing unnecessary delays. It is a critical aspect of customer satisfaction and loyalty. By focusing on timely and efficient service, we can enhance customer satisfaction, build positive relationships, and gain a competitive edge in the marketplace.
Compliance and ethics are two interconnected concepts that guide the behavior and actions of individuals and organizations, ensuring they operate in accordance with legal and ethical standards. Keeping up-to-date with relevant laws, regulations, and industry standards that apply to the organization's activities.
Focus on building strong relationships with clients based on trust, transparency, and mutual respect. Foster a customer-centric culture within our organization, where all employees understand the importance of client satisfaction and actively contribute to achieving it.
Citizen-centric computerized registration in the Public-Private Partnership (PPP) mode under the Build-Own-Operate (BOO) model involves various components and activities to ensure efficient and effective registration processes.
Digital capturing of RoR data through a NIC-developed application interface improves the efficiency, transparency, and accessibility of land records. It reduces manual paperwork, reduces the possibility of data entry errors, and enables easy retrieval and analysis of land-related information.
Cooperative bank computerization involves the digitization and automation of various banking processes and operations within a cooperative bank. This transformation aims to streamline operations, enhance efficiency, and improve customer service.
Rendering support for
a) National e-court project (Bihar & Jharkhand),
b) National Population Register (Jharkhand), and
c) digitization of employment exchange beneficiaries.
Passive infrastructure creation and digitization of Police records under the CCTNS project of various state policies.
Specific state-level agency in Jharkhand solely dedicated to IT skilled manpower supply. However, the Jharkhand State Electronics Development Corporation Limited (JSEDC) plays a significant role in promoting and facilitating the growth of the IT sector in the state. JSEDC works towards developing IT infrastructure, attracting investments, and creating an enabling environment for the IT industry.
Spot utility billing in West Bengal refers to the practice of conducting on-the-spot billing for utilities such as electricity, water, and other related services provided by the West Bengal State Electricity Distribution Company Limited (WBSEDCL) and the West Bengal Public Health Engineering Department (WBPHED).
Accreditation services for the 34th National Games would involve the process of issuing official credentials and identification to athletes, officials, support staff, media personnel, and other authorized individuals participating in or covering the event. This includes verifying their credentials, assigning appropriate access levels, and providing necessary badges or passes for entry into venues and restricted areas. Accreditation services ensure proper identification, security, and smooth access control throughout the games.
A call center operation for the 34th National Games would involve setting up a dedicated helpline or contact center to handle inquiries, provide information, and address concerns related to the event. Trained call center agents would handle incoming calls, emails, or other communication channels to assist participants, spectators, volunteers, and stakeholders with their queries regarding ticketing, schedules, venue information, accommodations, transportation, and other event-related services.
Games management for the 34th National Games encompasses various activities and responsibilities to ensure the smooth execution and coordination of the event. This includes overseeing venue preparations, scheduling and managing competitions, coordinating with participating teams, handling logistics and transportation, managing volunteers and workforce, ensuring proper security arrangements, coordinating ceremonies and entertainment, and overall event operations. Games management involves collaboration between the organizing committee, various sports federations, government agencies, and other stakeholders to deliver a successful and memorable national sporting event.